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  1. Love the new interview concept. The headphones the host wore seemed to “basement” for me & were a distraction; with cord dangling and all that. Just my opinion.

    1. Tommy Walker

      Hey Brad, thanks for the feedback!

      Probably won’t ditch the headphones, but I can certainly work on the dangling cord issue :-)

      Is there anything or anyone you’d like to see us interview for future editions?

  2. yassin


    I love the new concept. Someone who i would love to see you interview are the guys over . I would love to see how they apply neuroscience to sales & marketing.

    And my question to these guys would be:

    What is the 80/20 of neuromarketing. From a neuromarketing point of view, What is the “vital few” that we need to know/do as marketers to convert more prospects into customers ?

    Thank you and looking forward for the upcoming interviews

    P.S: one idea for this new concept is to gather questions from the community up ahead to ask your guests.

    1. Tommy Walker

      What great suggestions for both the guest and the feature :-) I’ll be sure to reach out this week.

      Also, keep your eyes on the Facebook page, I’ll be looking for questions there too!

  3. Justin McGill @ Workado

    Love this concept. It’s easy if it pertains to email, or facebook…but your typical run of the mill SaaS would really have to be creative to pull this off. It is where gamification comes into play IMO.

    1. Tommy Walker

      I see what you’re saying, but wouldn’t email just be a delivery channel for the “external trigger” your SaaS is trying to satisfy?

      For example, you guys do task management, right?

      What if when someone on a team completed the task ahead of schedule, the entire team was notified over email – and gave the opportunity for who ever was ahead of task to help with another part of the project?

      Or everyone would be able to see the work the person completed had finished, and had the opportunity to give notes or comments on what was finished?

      The idea wouldn’t be to deliver the “thrill” of Facebook, but rather use what you can to get your new users back into the SaaS product as frequently as possible.

      There’s of course the entire On-boarding and first run process we could talk about too, but I think that’s better left for another interview ;-)

  4. Pretty

    It’s awesome interaction, seriously love to listen your findings and research. Well done. Keep it up. :)

  5. Steve

    I’m currently reading the “Power of habit” and makes me suspicious how much the hook book is based off that. I didn’t consider it until the guest mentioned words right off that book like hook, trigger, cue, etc.

    That’s not to say the hook book doesn’t build off it but found it weird BJ Fogg was mentioned but not Charles Duhigg.

    1. Tommy Walker

      Interesing. I haven’t read “The power of habit.” but that there’s overlap in the terminology is unsuprising.

      Duhigg’s work is mentioned in Hooked. As far as I know this field of researchers is relatively small, so if it feels similar, it’s probably due to the small pool of work.

      It’s like everyone citing 37 signals A/B testing case studies and saying “Smiling people improve conversions!” See what I mean?

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