There’s a lot of controversy around onetailed vs twotailed testing.
Articles like this lambast the shortcomings of onetailed testing, saying that “unsophisticated users love them.” On the flip side, some articles and discussions take a more balanced approach and say there’s a time and a place for both.
In fact, many people don’t realize that there are two ways to determine whether an experiment’s results are statistically valid. There’s still a lot of confusion and misunderstanding about onetailed and twotailed testing.
The commotion comes from a justifiable worry: are my lifts imaginary? As mentioned in this SumAll article, sometimes A/A tests will come up with some quirky results, thus making you question the efficacy of your tools and your a/b testing plan. So when we’re talking about 1tailed vs 2tailed tests, we’re really talking about whether or not we can trust the results of our a/b tests and take action based on them.
What’s the difference? Does it matter? When should I use onetailed? Twotailed?
Onetailed vs twotailed – what’s the difference?
If you’re just learning about testing, Khan Academy offers a clearly laid out illustration of the difference between onetailed and twotailed tests:
In essence, onetailed tests allow for the possibility of an effect in just one direction where with twotailed tests, you are testing for the possibility of an effect in two directions – both positive and negative.
Twotailed test (Image Source)
Onetailed Test (Image Source)
Chris Stucchio does a great job explaining the difference between the two tests in context:
“In frequentist tests, you have a null hypothesis. The null hypothesis is what you believe to be true absent evidence to the contrary. Now suppose you’ve run a test and received a pvalue. The pvalue represents the probability of seeing a result at least that “extreme” in the event the null hypothesis were true. The lower the pvalue, the less plausible it is that the null hypothesis is true.Now suppose you are A/B testing a control and a variation, and you want to measure the difference in conversion rate between both variants.The two tailed test takes as a null hypothesis the belief that both variations have equal conversion rates.
The one tailed test takes as a null hypothesis the belief that the variation is not better than the control, but could be worse.” (quote source)
Put simply, the twotailed test can show evidence that the control and variation are different, but the onetailed test is used to show evidence if variation is better than the control.
Does it matter which method one you use?
Okay, so now that we went over what the tests actually are, we can ask the important question: does it even matter which you use? Turns out, that’s a complicated question. It’s where a lot of the derision arises.
According to Kyle Rush, Director of Frontend Engineering and Optimization at Hillary for America, it does:
Kyle Rush:
“The benefit to using a onetailed test is that it require fewer subjects to reach significance. A twotailed test splits your significance level and applies it in both directions, thus each direction is only half as strong as a onetailed test (which puts all the significance in one direction) and thus requires more subjects to reach significance.”
Though some would say this isn’t an issue to get so worked up over. Matt Gershoff from Conductrics:
Matt Gershoff:
“For some reason, some folks are making a big deal about onetail vs two tail tests. Of all of the issues facing you when embarking on testing, this isn’t really the one you should be worrying about.
If your testing software only does one type or the other, don’t sweat it. It is super simple to convert one type to the other (but you need to do this BEFORE you run the test) since all of the math is exactly the same in both tests. All that is different is the significance threshold level. If your software uses a one tail test, just divide the pvalue associated with the confidence level you are looking to run the test by ‘2’. So if you want your two tail test to be at the 95% confidence level, then you would actually input a confidence level of 97.5%, or if at a 99%, then you need to input 99.5%. You can then just read the test as if it was twotailed.”
Pros and Cons of Each Method
Maxymiser laid out some pros and cons of using either test (they also made a handy little infographic if you’re having trouble understanding the difference):
Pros  Cons  

OneTailed Tests 


TwoTailed Tests 


Other factors in validity
According to Andrew Anderson from Malwarebytes, though, there are many other factors at play when testing:
Andrew Anderson:
“You also have the issue of a TTest versus a ZTest or other Gaussian frequentist approaches versus a Bayesian approach. It is really not as simple as onetailed versus twotailed. All of this also assumes that you are testing in an environment where confidence is even slightly useful and that are validating the underlying assumptions behind the model. For example, in my last two positions, variance has been so high that I don’t even look at confidence as it in no way reflects real world situations.”
So there are other factors when it comes to testing for statistical validity. Still, there are strong opinions around onetailed and twotailed testing.
The case for twotailed testing
Twotailed tests mitigate type I errors (false positives) and cognitive bias errors. Furthermore, as Kyle Rush said, “unless you have a superb understanding of statistics, you should use a twotailed test.”
Here’s what Andrew Anderson had to say:
Andrew Anderson:
“If given the option, you are much better off using twotailed versus onetailed as fundamentally onetailed tests enable more type I errors and also cognitive bias errors. Onetail is tempting because it leads to faster “conclusions” but that just magnifies all the problems with using confidence and does nothing to add value to your organization. Both are based on similar model assumptions, things like no variance (only population error rate), unbiased sampling, and Gaussian distribution, so they are both very rarely reflective of real world situations, but the higher bar of difficulty to reach “significance” in a twotailed test, as well as the measure of both directions better reflects real world outcomes as most of the time what we think will be positive is actually negative (see 10% industry average success rate), as well as mitigates (barely) the risk of acting too quickly.”
Neal Cole, Conversion Specialist at a leading online gaming company, agrees:
Neal Cole:
“Personally I think one tail tests are not appropriate for most A/B testing and increase the risk of a false positive. When we are A/B testing we can’t be sure of the direction of the difference in the key metrics. Around 50% of tests don’t deliver an uplift in conversion and so we are kidding ourselves if we use a onetail test as our default approach.”
When can I use onetailed tests?
According to some, there is a time and a place for a/b testing. It is often contextual and depends on how you intend to act on the data. As Luke Stokebrand said, “Onetailed tests are not always bad, it is just important to understand their downside. In fact, there are many times when it makes sense to use an onetailed test to validate your data.”
Andy Hunt from UpliftROI, though acknowledging the faults of onetailed tests, takes a realistic approach:
Andy Hunt:
“Twosided tests are better but not the norm for most marketers or VWO/Optimizely.
Instead of focusing on whether to use two or one sided tests, you’d be better off simply letting the tests run for more time to be sure the results are valid AND running “A/A” tests where you make sure the control and variation are performing exactly the same.”
Similarly, Jeff Sauro from MeasuringU reiterates that while you should normally use the 2sided pvalue, “you should only use the 1sided pvalue when you have a very strong reason to suspect that one version is really superior to the other.”
Kyle Rush echoes this:
Kyle Rush:
“If you are testing a new variation on your website and only want to know if the variation is better, then you would use a onetailed test in that direction. If you don’t plan on deploying the variation if it doesn’t win, then this is a completely fine approach. However, this turns into a bad approach if you deploy the variation when it wasn’t a statistically significant winner because the one directional test didn’t measure the hypothesis in the other direction, so you don’t know if the variation is worse. A twotailed test applies the hypothesis test in both directions so this issue is mitigated.”
Which tools use which method?
When you ask the question of which a/b testing software uses which method, you enter a world of murky answers and ambiguity. That’s to say, not many of them list it specifically. So here’s what I got from research and from asking testing experts (correct me if I’m wrong or need to add something):
Tools that use onetailed tests
 Google Content Experiments (uses Bandit, but onetail if you disable that feature)
 Conductrics (plus option to run 2tail via API along with Bandit options)
Tools that use twotailed tests:
Of course, certain tools have custom frameworks as well (like Google’s Multiarmed Bandit). Kyle Rush explains Optimizely’s Stats Engine:
Kyle Rush:
“In terms of tools on the market, Optimizely’s Stats Engine makes stats and questions like this very easy for you, much more than any other platform out there. A huge benefit to Stats Engine is that with traditional one and two tailed ttests you have to calculate a sample size based on an arbitrary variable called minimum detectable effect (MDE). With Stats Engine, you don’t have to calculate a sample size, i.e. picking an arbitrary MDE. This has a huge impact because you will often underestimate your MDE when calculating sample size (because you’re just picking the number out of thin air) which has the effect of requiring a sample size that can be exponentially larger than what you actually needed to reach significance.
I strongly believe that worrying about questions like this is a thing of the past with Optimizely’s Stats Engine.”
Conclusion
The issue of using 1tailed vs 2tailed testing is important, though the decision can’t be made with statistics alone. As Chris Stucchio said, “it needs to be decided from within the context of a decision procedure.”
He continues to say that, “When running an A/B test, the goal almost always to increase conversions rather than simply answer idle curiosity. To decide whether one tailed or two tailed is right for you, you need to understand your entire decision procedure rather than simply the statistics.”
So if you’d like to learn more about onetailed and twotailed testing, there are many resources. Here are a few that are easy to understand:
Otherwise, I’ll close with something Peep said about the subject: “One vs twotailed issue is minor (it’s perfectly fine to use a one tailed test in a lot of cases) compared to test sample sizes and test duration. Ending tests too soon is by far #1 testing sin there is.”
Do you know how Unbounce calculates statistics?
I don’t, but I’ll ask them to chime in
Aloha,
Just chatted with the developers here. Unbounce uses a ChiSquared Test algorithm. This is essentially a onetailed test, however it does detect whether the values are different and not just if A is better than B. This is where it gets complicated :) For more on this check out this thread on CrossValidated:
http://stats.stackexchange.com/questions/22347/ischisquaredalwaysaonesidedtest
But to Matt’s point, there are many other more and much important aspects to worry about. Also I agree 100% with Peep that ending tests prematurely is the mother of all testing mistakes. You need to run your tests long enough that they provide you with a representative image of how that treatment would impact your business if implemented for real on your website.
– Michael