Value proposition is the #1 thing that determines whether people will bother reading more about your product or hit the back button. It’s also the main thing you need to test – if you get it right, it will be a huge boost. Keep reading »
Copywriting and UX go hand-in-hand.
Think about it. Design and copy add up to equal the user experience, right?
If either element falls short, so does the overall UX. So, it just makes sense that copywriters should have an understanding of UX and design basics.
That starts with wireframes.
Most product descriptions are awful. Or worse, non-existent.
Product copy and product descriptions seems like such minor parts of a website in the grand scheme of conversion optimization, so many brands brush it off. But for companies doing it right, writing excellent product descriptions is a great way to sprinkle brand personality in a place that most people don’t expect it.
In fact, some companies do product copy so well that it’s almost a feature of the product itself.
There’s no such thing as a perfect email subject line. No one can give you a formula that will work every time.
However, you can follow these principles, which will guide you closer to writing email subject lines that are perfect for your audience.
Here’s a common phrase that perhaps you’re familiar with: “Don’t raise your voice, improve your argument.”
As an optimizer, you’re in the business of arguing. You’re constantly arguing with your visitors about whether they should leave their email or not, buy something or not.
Improving your argument, even just a little bit, can have a huge impact on your conversion rate. That’s where rhetoric and persuasion come in.
The best UX is the one you’re not aware of, the one you don’t even notice. That’s what makes a site truly intuitive.
Each time UX falls short of intuitive, cognitive load increases. As cognitive load increases, your conversion rate begins to suffer.
You’re likely familiar with the finding that over half of communication is non-verbal.
So perhaps you won’t be surprised to learn that your copy is “saying” a lot more than you think it is. That’s because tone of voice is at play, influencing how visitors read your copy and relate to your company.
Fortunately, tone of voice can be deliberately created, managed and optimized.
When internet users share private information, they want to feel safe doing so.
One of the most popular ways to convey security on a website is by using trust badges (also referred to as “trust logos” or “site seals”).
This study, conducted by ConversionXL Institute, expands on existing research from Baymard Institute’s research in 2013 to better understand the popularity and efficacy of various trust badges online.
Many people in the marketing space are trying to figure out how to best present their value proposition. Which copy works best? Which design?
These are important questions because your value proposition is such a high impact area of your site – some would say the most important part.
So even though many people are working on and researching value proposition presentation, we thought there was still room to investigate, so we conducted a study through ConversionXL Institute.
This study manipulates the value proposition of a financial service SaaS website, and uses eye-tracking and survey tools to test differences and effectiveness among the value prop. variations.
When trying to boost conversions, whether it’s on a signup screen or a landing page, it’s a default for many optimizers to generate hypotheses based on best practices and what’s generally “known” to be a problem.
A landing page that doesn’t display well on mobile is a perfect example. Someone might shout “it’s not responsive” and then resize the page properly for mobile use.
But that won’t solve the real issue… because the truth about most low converting landing pages on mobile isn’t just that they don’t resize properly, but that they have been written, designed, built… with no mobile context in mind.