Mobile (Ecommerce) Optimization Through Voice of Customer Data

Improving conversions on mobile is no easy feat, but simple changes can translate to impressive opportunities. Mobile is quickly becoming the go-to platform for consumers all around the world. In this webinar, we’ll share insights on how leading E-commerce players have optimized their mobile platforms and the main challenges they face.

As E-commerce is shifting to mobile, many companies are starting to see the potential but are unsure how to act. Many online experiences are not yet optimized for mobile, which unfortunately means: lots of untapped revenue.

In this webinar, see just how Usabilla and CXL help leading E-commerce players optimize their mobile platforms and the customer experience by asking the right questions at the right time, the right way. Learn how to establish a good process of listening to your customers and understanding their needs and you’ll see the difference.

In this webinar, you’ll learn to:

  • Ask people the right questions
  • Gather key feedback data
  • Optimize your mobile platforms


The webinar will last about 60 minutes. Have questions? Send them in the webinar chat or join our CXL Facebook group here. It’s a place for discussions about marketing, growth and optimization.

About Robert Mulder

Bob is a tech and web enthusiast and an experienced sales consultant. In his 4 years at Usabilla, Bob has worked with many enterprise clients in the Voice of Customer field, always trying to make the internet a better place.

About Ben Labay

Ben is a conversion research specialist. He combines years of academic and statistics training with customer experience and UX knowledge to help scope and run conversion research programs for companies around the world.